The Retail Congress MENA 2025 Awards Gala in Dubai is the most exciting night on the regional retail calendar. This year was one for the history books for Giftstarr.

As Bronze Sponsors of the Middle East Council of Shopping Centres & Retailers (MECSR) event, we were privileged to be at the heart of the action. It was brilliant to network with visionaries. who are truly setting the pace for retail innovation across the MENA region.

Retail Congress MENA 2025: The Buzz of the Room

Hosted at the spectacular Ritz-Carlton, DIFC, the atmosphere across the two-day Retail Congress MENA 2025 (13th–14th October 2025) was electric. Under the theme, “Hit Reset: Transforming Retail for Impact”, the energy was palpable as industry leaders gathered to share strategies for a dynamic future.

Our stand was constantly buzzing with fantastic conversations about digital transformation, particularly around flexible gift card and loyalty programmes. This trend is driving measurable improvements in customer engagement and Net Operating Income. It was genuinely exciting to see the retail community’s hunger for cutting-edge, automated solutions.

Service Excellence: Our Exciting Award Win At Retail Congress MENA 2025

The pinnacle of the event was the MECSR Shopping Centre & Retailer MENA Awards Gala. Therefore, we were incredibly honoured to be recognised for our dedication to client success, winning the prestigious Service Excellence Award.

This award is a powerful validation of the entire Giftstarr team’s commitment. We provide not just an automated, white-label gift card platform; but a true partnership. Our solutions are designed to empower retailers, landlords, and property groups to manage, automate, and grow their revenue streams effortlessly. Undoubtedly, it means the world to us that this dedication to service has been acknowledged by the MECSR.

This win is dedicated to the success of our clients, our Service Excellence is built on their achievements.

A Shout-Out to Our Award-Winning Partner

The celebrations didn’t stop there!

We would like to extend a massive, heartfelt congratulations to our valued partners, Line Investments & Property. They collected a number of Retail Congress MENA 2025 awards, across multiple categories. Without doubt, this truly highlights their outstanding work in retail development and property management.

Their continued success with our shared LAKA product, reinforces the power of our partnership. Our shared commitment to setting new benchmarks for quality and innovation in the MENA retail sector truly shone through.

What’s Next for Giftstarr?

Overall, the Retail Congress MENA 2025 was an overwhelming success, reaffirming our mission to provide market-leading financial solutions that drive growth for the best retail organisations in the region.

As a result, we’re returning energised and ready to integrate all the amazing insights shared in Dubai into our platform. Thank you to MECSR for organising such a memorable event, and to every retailer who stopped by our stand. 

We look forward to seeing the transformation that comes from hitting the ‘reset’ button on your gift card programme! Reach out to start your journey with us.

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