Omnichannel Retail Fulfilment: Drive Traffic With Giftstarr’s Click & Collect Gift Card Feature

21st November 2025

In today’s retail landscape, speed and convenience are everything. Customers want the ease of online shopping with the instant gratification of a physical purchase. For retail centres and shopping malls, bridging this omnichannel retail fulfilment gap is essential for maximising revenue.

That’s where Giftstarr’s new Click & Collect feature changes the game.

Instant Gratification, Zero Shipping Costs

Our new process is elegantly simple for the customer: Click. Pay. Collect. 🎁

Instead of waiting days for a physical gift card to be delivered, customers can now purchase a physical card through your website and pick it up instantly at a designated location within your centre (e.g., the management office or information desk). This eliminates the friction of shipping fees and delivery delays, making your gift card a genuinely last-minute, instant gifting option.

The Hidden Power of Digital-to-Physical

The real benefit of Click & Collect gift cards isn’t just convenience, it’s the strategic advantage it offers retailers:

  1. Increased Foot Traffic: Every pickup transaction brings a high-value customer (a gift card purchaser or recipient) directly into your physical space. This increases the likelihood of incremental purchases and encourages broader engagement with your tenants.
  2. Seamless Customer Experience: Our automated system handles the transaction, payment processing, and even customisation seamlessly. This ensures a hassle-free experience for the buyer and minimises the administrative burden on your staff.
  3. Revenue Growth for Physical Locations: It converts digital sales directly into physical spending potential. By making the online purchase so easy, you drive digital revenue while ensuring that spend is redeemed within your bricks-and-mortar stores.

Giftstarr’s platform is engineered to handle this seamless integration, turning a simple online purchase into a strategic retail traffic driver.

Omnichannel Retail Fulfillment

Ready to Adopt Next-Gen Omnichannel Retail Fulfilment?

Stop losing gift card sales to shipping deadlines. Adopt a modern gift card solution that merges the best of digital commerce with the power of physical presence to achieve true Omnichannel Retail Fulfilment.

Drive digital sales to your physical locations 🌟 Reach out to learn how our retail technology can benefit your centre.

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